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*North Bay General Hospital, North Bay, and Department of Anesthesia, Faculty of Medicine, University of Toronto, Toronto;
Centre for Research in Womens Health, Sunnybrook & Womens College Health Sciences Centre and the Department of Health Policy, Management & Evaluation, University of Toronto, Toronto; and
North Shores District Health Council, North Bay, Ontario, Canada
Address correspondence and reprint requests to Donald Fung, MD, MSc, North Bay General Hospital, 750 Scollard, North Bay, Ontario, Canada. Address e-mail to dfung{at}cogeco.ca.
Patient satisfaction ratings provide a means to evaluate and monitor quality of health care. We tested the ability of the Iowa Satisfaction with Anesthesia Scale (ISAS) to measure satisfaction with cataract care under topical local anesthesia and monitored sedation given by an anesthesiologist at a community hospital. Three hundred six patients were administered the ISAS along with alternate ratings of quality of care and patient satisfaction. There were no incomplete questionnaires. The ISAS demonstrated reasonable reliability (Cronbachs
= 0.68; test-retest = 0.480.67). The ISAS had excellent construct validity; ISAS scores were lower in patients who gave lower ratings of quality (4.98 versus 5.64), who had lower satisfaction visual analog scale scores (5.12 versus 5.65), who wanted changes in their care (4.76 versus 5.67), who had suggestions to improve care (5.08 versus 5.63), or who preferred more sedation (4.85 versus 5.66) (P < 0.0001). Our results indicate that the ISAS questionnaire is a feasible, reliable, and valid tool to measure patient satisfaction in patients undergoing cataract surgery under topical anesthesia and monitored sedation.
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